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Sky privacy policy

Our Approach to Protecting Customers’ Personal Information

We, SKY Co., Ltd. (hereinafter referred to as “our company”), establish the following privacy protection policy and recognize the significant responsibility of appropriately safeguarding customers’ personal information. To fulfil this responsibility, we handle customers’ personal data based on the following principles:

 

(1)Compliance with Applicable Laws and Regulations:

We comply with the laws and other relevant regulations about the protection of customer’s personal information and handle it appropriately. We also strive to make improvements in handling as necessary.

 

(2)Establishment and Communication of Handling Rules:

We establish clear regulations regarding handling customers’ personal information and ensure that all employees thoroughly understand them. We also request our business partners handle customers’ personal information appropriately.

 

(3)Purpose of Use Notification:

When collecting customers’ personal information, we specify the purpose of use and handle the information accordingly.

 

(4)Prevention of Leakage, Loss, and Tampering:

We take necessary measures to prevent leakage, loss, tampering, and other risks concerning customers’ personal information, ensuring proper management.

 

(5)Response to Customer Requests:

Regarding the personal information we hold, we sincerely respond to customers’ requests for disclosure, correction, deletion, or suspension of use through the designated contact point.

Purpose of use of customer’s personal information

We will use the collected personal information for the execution of business within the scope of the following purpose of use and the purpose of use presented at the time of acquisition.

 

Record

(1)Customer management

(2)Customer identification for websites operated by the Company

(3)Sending newsletters

(4)Sending direct mail

(5)Various inquiries and after-sales service

(6)Marketing research, data analysis, research and development

(7)Implementation of operations incidental to (1) to (6)

 

In addition, to facilitate the above operations, the Company may outsource part of the operations to information processing companies, financial institutions, cooperating companies, etc. At that time, we may provide personal information to these subcontractors to the extent necessary. In that case, the Company will conduct appropriate supervision, such as concluding a contract regarding the handling of such information with the subcontractor.

Disclosure and provision of customer personal information to third parties

The Company shall comply with 2. We will not disclose or provide the personal information of our customers to third parties, except for the cases stated in the purpose of use in, or in any of the following cases.

 

(1)When there is consent from the person himself/herself

(2)When disclosure/provision is requested based on laws and ordinances

(3)When it is necessary to protect human life, body or property and it is difficult to obtain the customer’s consent

(4)When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the customer’s consent

(5)When it is necessary to cooperate with the government or local governments in carrying out public affairs and obtaining the customer’s consent may interfere with the execution of the affairs

Cookies and Links

We will record the usage status of our company using cookies, which is a mechanism for understanding the usage status of the Internet, but we will use it only to improve and improve the services we provide to our customers.

Disclosure of customer personal information

If a customer wishes to disclose his or her personal information held by the Company, after confirming that the person making the request is the person himself/herself, We will answer within the scope.

Suspension of use/deletion of personal information of customers

Regarding the customer’s personal information held by the Company, if the customer wishes to correct, add or delete the content of his or her own information, after confirming that the person making the request is the person himself/herself , If there is any content that differs from the facts, we will correct, add or delete the information content within a reasonable period and scope.

Suspension of use/deletion of personal information of customers

Regarding the personal information of the customer held by the Company, if the customer wishes to stop using or delete his or her information, after confirming that the person making the request is the person himself/herself, we will reasonably We will suspend the use or delete within a certain period and range.

If we stop using or delete all or part of this information, we may be unable to provide the service that meets your request, so we ask for your understanding and cooperation. (Please note that we may not be able to respond to requests for suspension of use or deletion of information held under relevant laws and regulations.)

Receiving method and contact point for disclosure, etc. of customer’s personal information

We will accept requests for disclosure, etc. (above 5.6.7.) of your personal information held by our company in the following ways. Please note that we may not be able to respond to requests for disclosure, etc. that do not follow this reception method.

 

(1)Reception procedure

Please contact us by mail, fax or e-mail to the following reception counter. After confirming the identity of the customer, we will respond by issuing a document or by a method deemed appropriate by the customer and the Company. Depending on the content of your request, we may ask you to submit an application form prescribed by our company. Also, please understand that it may take several days to reply.

We will inform you about the details of the reception procedure when you make a request.

 

(2)Reception desk

〒650-0047

5-5-2 Minatojimaminamicho, Chuo-ku, Kobe City, Hyogo Prefecture

Kobe International Business Center Building 661

SKY Co., Ltd.

TEL: 078-599-7430

About corporate customer information

The Company will also handle the information of corporate customers appropriately in accordance with the above in accordance with the relevant laws and regulations, taking into consideration the purpose of use and the publicity of the information.

SKY LTD.

SKY LTD.

 

661 International Business Center
5-5-2 Minamimachi, Port Island Chuo Ward Kobe City

 

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